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the ultimate faq section

If you’ve got questions, chances are, someone else does too.

We’ve tried to cover all bases here in our ultimate FAQ section to help you quickly find what you need. If anything’s missing though, message us via email or chat — and we will sort it out for you ASAP!

About Raised

  • Raised is an energy bar brand built specifically for Brazilian Jiu-Jitsu — and the kind of training that leaves you sore, sweaty, and hooked.

    Every bar is made with clean, functional ingredients chosen to support performance, recovery, and longevity in tough, high-impact sports like grappling. No filler, no fake ingredients — just real food that helps you keep showing up.

  • Raised was founded by Darcy and Jessica — long-time grapplers and health-food folks. After years on the mats (and behind the scenes in food manufacturing), we realised most “performance” snacks were actually kinda dodgy - and not really built for grapplers.

    So we decided to make what we couldn’t find: products that actually support the demands of BJJ — late sessions, long rounds, sore joints, and all.

  • Nope. They’re designed for grapplers but are just as great for runners, lifters, first responders, parents and anyone who wants an epic snack that’s healthy, helpful, easy on the gut and good on the go.

  • In short — bars made with collagen protein as their backbone, paired with real-food carbs and fats that work before, during, or after tough training.

    Collagen supports the parts that take the most punishment — tendons, ligaments, cartilage — while our blend of pumpkin seed and sprouted brown rice protein adds magnesium, zinc, and a complete amino profile for recovery. A touch of MCT gives steady energy, and a sensible pinch of salt replaces what you lose rolling.

    Built for grapplers, but good for anyone who trains hard and wants their snack to do something useful.

Product & ingredients

  • Raised bars are built from the ground up for the way grapplers train and recover:

    • Collagen protein to support the tissues that take the hits — tendons, ligaments, cartilage.
    • Pumpkin seed + sprouted brown rice protein, naturally rich in magnesium and zinc, to aid muscle function, sleep quality, and overall recovery.
    • Straightforward ingredients you can actually pronounce — no artificial colours, sweeteners, or preservatives.
    • Balanced carbs from real foods like dates for steady energy that doesn’t crash mid-round, plus a touch of MCT for clean, sustained output.
    • Pink lake salt for a smart sodium hit that replaces what you lose rolling or competing.

    In short: nothing weird, nothing unnecessary — just a bar that does what it says it does.

  • Yes — all Raised bars are made here in Australia, with an excellent NSW-based manufacturer.

    Some ingredients are from Oz, others come from further abroad.

    Everything’s carefully selected, tested, and blended here to keep the standard high and the product proudly Australian-made.

  • Store them somewhere cool and dry, and they’ll stay fresh for up to 12 months from production. Check the Best Before date on the pack for the exact window.

    Avoid leaving bars in hot cars, direct sun, or steamy gym bags — heat can change the texture and flavour (and generally not in a good way).

  • Whenever you need something that won’t slow you down. Before class for steady energy without a heavy gut, after class as an easy recovery snack, or between meetings and school drop-offs when your brain wants to tap out.

    If you like specifics: around 30–60 minutes before training, or within an hour after rolling, hits the sweet spot for most people.

  • Because we make real food, not filler.

    Our bars use high-quality ingredients — collagen, real nuts and seeds, proper salts — and we produce in small batches to keep quality tight. That costs more, but it tastes better, sits better, and actually does what it’s meant to do.

    If you’re after the cheapest calories possible, the servo aisle’s waiting. If you want something made by people who actually train — and give a damn — you’re in the right place.

  • Definitely. Raised bars are balanced and portion-controlled, making them easy to work into most nutrition plans.

    Each bar has a clear macro breakdown on the label, so you can pick what fits your goals — whether you’re tightening up for comp season or just trying to stay on track between sessions.

orders & shipping

  • We ship Australia-wide and across the ditch to New Zealand. If you’re elsewhere, hang tight — international shipping is on the roadmap once we’ve got logistics dialled in.

  • It depends on where you are, but generally 2–5 business days for Australia’s east coast and around 7–10 days for Western Australia and our mates in New Zealand.

    You’ll get tracking details as soon as your order leaves the warehouse, so you can keep an eye on it every step of the way.

    Check our Shipping & Delivery page for more info.

  • It's rare, but mistakes and accidents can happen. Shoot us an email to team@raisednutrition.com or open a chat here onsite, and we will get straight on it.

    Check our Returns & Refunds page for more info.

  • If it hasn’t shipped yet, yes — email us or open a chat ASAP with the correct address, and we can update it. Once it’s with the courier, we can still try for you, but it's out of our hands and changes aren’t guaranteed.

Subscriptions

  • Shop as you normally would and just hit 'Subscribe & Save' on the product page purchase options.

    Choose your frequency (every month, 2 months or 3 months), and that’s it.

    Manage everything from your account: pause, skip, bring forward, or cancel anytime - or reach out if you need a hand with any of it.

    Check out our Subscribe & Save page for more info.

  • Subscribers get looked after — simple as that. Here’s what you get for sticking with us:

    • Ongoing discounts on every order (no codes or reminders needed)
    • Free shipping on all subscriptions, every time
    • Early access to new flavours, merch, and limited drops
    • Subscriber-only giveaways and partner perks you won’t find anywhere else
    • And our eternal appreciation for helping us build this thing from the ground up — which, let’s be honest, has to count for something.
  • Just log into your account and open Manage Subscription. From there, you can update your payment method, shipping address, or delivery schedule whenever you like — ideally before your next renewal date to keep everything running smoothly.

    No need to email us or wait for support; it’s all self-service and instant (however, you can reach out at any point if you want a hand with it).

  • Absolutely. You can log in anytime to swap flavours, change box sizes, adjust quantities, or tweak delivery timing — just make changes before your next charge date and you’re good to go.

    Prefer us to do it for you? Reach out and we’ll sort it ASAP.

Policies & Guarantees

  • Trying something new always comes with a bit of hesitation — we get it. That’s why every Raised purchase is backed by a no-questions-asked, 90-day money-back guarantee.

    Bars, bundles, merch — if you bought it from us and it’s not what you expected, just let us know within 90 days. We’ll refund you in full. No hoops, no guilt trip — we only want happy customers who actually enjoy what they’re buying.

    Check out the full details on our 90 Day Money Back Guarantee here.

  • We often issue store credit — for birthdays, promo wins, “win your order back” draws, or the occasional goodwill gesture.

    Each credit:

    • Is valid for 6 months from the issue date
    • Can be used just like cash at checkout
    • Works on anything on the site (unless otherwise stated)
    • Can’t be stacked with other discounts or offers

    If you’re not sure how to redeem yours, reach out — we’ll help get it sorted.

    More info on our Store Credit Policy

  • Right here.

    In short, we protect your details like we protect our necks. Your information is used only to process orders and improve your experience — never sold or shared.

  • Exactly the same as store credits - if you’ve added your birthday to your account, we’ll drop a little store credit in there to celebrate — our way of saying thanks for being part of the crew.

    You’ll get an email when it lands, and it’ll appear automatically in your account balance. Birthday credits stay valid for 6 months, so don’t let them go stale.

    P.S. - click 'manage preferences' at the bottom of any of our emails to drop in your birthday

athletes & ambassadors

  • Easy — just head to our Athletes & Ambassadors page and fill out the short application form. Tell us who you are, where you train, and why you’d be a great fit for the Raised team. Once submitted, our team reviews every application individually and will be in touch if there’s a spot that suits.

  • Ambassadors get genuine perks — not empty promises.

    You’ll receive a personal discount code that gives you a heavily reduced price on all products, plus a commission on every sale made through your unique referral link & customer coupon code.

    As your sales grow, so does your commission tier, meaning your percentage (and rewards) increase the more you promote and convert.

    You’ll also get:

    • Early access to new flavours, merch, and limited drops
    • Exclusive invites to ambassador-only events and campaigns
    • Features across our socials, website, and partner content
    • Priority access for sponsorship or collab opportunities down the track

    It’s built for people who genuinely rep the brand — you share Raised, help grow the community, and get rewarded properly for it.

  • Not necessarily.

    We care way more about real influence than follower counts. If you’re the kind of person who shows up, trains hard, helps others, and people at your gym respect what you do — that’s what matters.

  • Every ambassador gets a unique referral link and discount code to share with their audience.

    When someone uses either to make a purchase, you earn a percentage of that sale.

    As you land sales, your commission tier climbs — unlocking bigger percentages and extra perks along the way.

    It’s all transparent and trackable through your ambassador dashboard, so you can see exactly what you’re earning in real time.

wholesale & events

  • Yes — and we’d love that. We partner with select BJJ academies, gyms, and specialty retailers who actually care about what they’re putting in front of their members.

    If that sounds like you, head to our Wholesale page and submit the form with your gym name, suburb, and a quick intro.

    We’ll send you pricing, product info, and everything you need to get Raised on your shelves (or front counter).

  • There isn’t one — order as little or as much as you like. We don’t believe in minimums or forced bundles.

    That said, we do offer free shipping over $149 and the occasional bonus stock or merch for bigger orders to make it worth your while.

  • Once your wholesale application’s approved, just log in to your account and shop through our online store as normal — your wholesale pricing will appear automatically on all eligible products.

    You can add items to your cart, check out like any regular order, and even use our built-in payment options to pay in instalments if you’d prefer.

    No separate portals or invoices — just a smooth, self-serve setup.

  • Yes — we often support and attend BJJ comps, seminars, and open mats. Support varies (product, prizes, discounts, or sampling) based on timing, location, and scale.

    Share your event details (date, venue, expected attendance, organiser links) with us via email at team@raisednutrition.com and we’ll see what’s possible!

  • No — wholesale accounts are for in-person sales only through gyms, studios, or retail spaces. Online reselling — whether on your own site or through marketplaces — isn’t allowed.

    This helps us keep pricing fair and ensures our brand is protected.

  • Absolutely. We look after the people who look after us. Partners get:

    • A listing on our Gym & Stockist Locator (with backlinks to your website)
    • Social media features showcasing your gym or store
    • Access to wholesaler-only giveaways, collabs, and sample packs for your members
    • Priority access for competition sponsorships, event support, and new product launches
    • Full support to help you set up, stock, and start selling — every step of the way.

    We want stocking Raised to feel like joining the team — not just another wholesale account.